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Terms and Conditions

AXASON.COM, INC. TERMS AND CONDITIONS

Last Updated: February 10, 2025


  1. Introduction: Welcome to Axason.com (the “Site”), operated by Axason.com, Inc. (“Axason,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site.
  2. Acceptance of Terms: By using the Site, you represent and warrant that you have read, understood, and agree to be bound by these Terms and any additional terms referenced herein. If you are using the Site on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
  3. Modifications to Terms: Axason reserves the right to modify or update these Terms at any time, in our sole discretion. We will post the updated Terms on the Site and update the “Last Updated” date. Your continued use of the Site after such changes constitutes your acceptance of the modified Terms.
  4. Eligibility: You must be at least 18 years old, or of legal age in your jurisdiction, to use the Site. By using the Site, you represent and warrant that you meet the eligibility requirements.
  5. Account Registration: If you create an account on the Site, you agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate. You are responsible for safeguarding your account credentials and for all activities that occur under your account. Notify us immediately if you suspect any unauthorized use of your account.
  6. Intellectual Property: All content on the Site, including but not limited to text, graphics, logos, images, audio clips, and software, is the property of Axason or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise use any content without our prior written consent.
  7. Use of the Site: You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Site. Prohibited behavior includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue on the Site.
  8. Prohibited Activities: You agree not to: Engage in any activity that could damage, disable, overburden, or impair the Site or interfere with any other party’s use of the Site. Attempt to gain unauthorized access to the Site, other accounts, or computer systems connected to the Site. Use automated scripts or tools to access, scrape, or otherwise collect data from the Site. Violate any applicable laws or regulations in connection with your use of the Site.
  9. User Content: You are solely responsible for any content that you post, upload, or otherwise transmit via the Site (“User Content”). By submitting User Content, you grant Axason a worldwide, non-exclusive, royalty-free license to use, copy, reproduce, process, adapt, modify, publish, transmit, and display such content in connection with the operation of the Site. You represent that your User Content does not violate any third-party rights.
  10. Third-Party Links: The Site may contain links to third-party websites or resources. These links are provided for your convenience only. Axason is not responsible for the availability, content, or accuracy of such third-party sites and does not endorse and is not liable for any content, advertising, products, or other materials on or available from such sites.
  11. Disclaimers and Limitation of Liability: The Site and all content and services provided are offered on an “as is” and “as available” basis. Axason disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. In no event shall Axason, its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of or inability to use the Site, even if Axason has been advised of the possibility of such damages.
  12. Indemnification: You agree to indemnify, defend, and hold harmless Axason and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your access to or use of the Site or any violation of these Terms.
  13. Governing Law and Dispute Resolution: These Terms shall be governed by and construed in accordance with the laws of the state in which Axason is incorporated, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, unless otherwise required by law.
  14. Termination: Axason reserves the right to terminate or suspend your access to the Site, without notice or liability, for any reason whatsoever, including, without limitation, if you breach these Terms. Upon termination, all rights granted to you under these Terms will immediately cease.
  15. Miscellaneous: If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining Terms will remain in full force and effect. The failure of Axason to enforce any right or provision in these Terms will not constitute a waiver of such right or provision.
  16. Contact Information: If you have any questions about these Terms, please contact us at: info@axason.com

Return and Refund Policy

Axason.com Return and Refund Policy

Last Updated: February 10, 2025


  1. Introduction: Welcome to Axason.com, operated by Axason.com, Inc. (“Axason”, “we”, “our”). This Return and Refund Policy (“Policy”) outlines the terms and conditions applicable to returns and refunds for transactions facilitated through our secure, end-to-end B2B marketplace for export-controlled products. By using our Site, you agree to abide by this Policy.
  2. Scope: This Policy applies to all transactions conducted via Axason.com between buyers and sellers. Because Axason.com serves as a marketplace connecting parties, specific return and refund terms may vary by seller. It is the responsibility of buyers to review each seller’s individual return policy prior to making a purchase.
  3. Seller Return Policies: Seller-Defined Terms: Each seller on Axason.com must clearly state their return and refund policies within their product listings. These policies govern your rights to return products and request refunds for that particular transaction. Buyer Responsibility: Buyers are advised to carefully review the seller’s return policy before purchasing any export-controlled product. Axason.com is not responsible for any discrepancies or issues arising from seller-specific policies.
  4. Requesting a Return or Refund: Procedure: To request a return or refund, buyers should follow the process outlined by the seller in their listing. This typically involves contacting the seller directly using the contact information provided in the transaction details. Timeframe: Return or refund requests must be initiated within the timeframe specified by the seller, commonly within 30 days from receipt of the product, unless stated otherwise. Documentation: Buyers may be required to provide documentation or evidence supporting their return or refund claim.
  5. Refunds: Seller Discretion: Refunds are subject to the individual seller’s policies. The terms, including any restocking fees or conditions, are determined solely by the seller. Non-Compliance and Mediation: If a transaction is found to violate Axason.com’s standards or if the seller’s actions are inconsistent with their stated policies, Axason.com may review the matter and, at its sole discretion, assist in mediating a resolution.
  6. Dispute Resolution: Amicable Resolution: We encourage buyers and sellers to resolve any disputes regarding returns or refunds directly and amicably. Escalation: If a dispute cannot be resolved between the parties, buyers may contact Axason.com through our support channels. We will review the complaint and may offer mediation in accordance with our platform guidelines. However, Axason.com is not a substitute for legal dispute resolution and is not liable for any unresolved issues.
  7. Exceptions and Limitations: Regulatory Restrictions: Due to the nature of export-controlled products and applicable export control laws, certain items may be ineligible for return or refund. Such exceptions will be clearly stated in the product listing. Compliance: All returns and refunds must comply with relevant export control regulations and any restrictions imposed by law.
  8. Changes to This Policy: Axason.com reserves the right to modify or update this Policy at any time. Any changes will be posted on our website with an updated “Last Updated” date. Your continued use of the Site after changes are posted constitutes acceptance of the revised Policy.
  9. Contact Information: If you have any questions or concerns about this Return and Refund Policy, please contact us at: info@axason.com

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